Exactly, this is not an ordinary bank. Understanding the customer’s needs and experiences is one of our core operating principles. We do not apply a standard approach for achieving customer goals, each solution is found by thoroughly analysing each situation individually and following the global trends in the industry.
Signet Bank AS
Antonijas street 3,
Riga, LV 1010, Latvia
Phone: +371 67 080 000
Fax: +371 67 080 001
E-mail: [email protected]
Monday to Friday
9:00 a.m. – 17:30 p.m
Taking care of the peace of mind of clients when traveling or shopping, we have included an insurance policy with an extended range of insured travel risks in Signet Bank Mastercard World Elite card benefits. If you travel with your family, insurance protection is also valid for your family members.
Insurance protection is in effect as long as the client holds a valid Mastercard World Elite credit card.
A family member is the spouse or cohabiting partner of the holder of the Mastercard World Elite credit card issued by Signet Bank, if he/she has a shared bank account or a common child (children) under the age of 20.
Insurance protection is in effect worldwide, except for the domicile of the client or his/her family members.
Insurance protection is in effect when the client is outside his/her domicile for a period not longer than 90 consecutive days during each separate travel.
Insurance protection is in effect with respect to clients up to 85 years of age. Clients over the age of 85 are not insured.
Insurance coverage is valid in case of an insured event during active sports activities, including skiing, snowboarding, surfing, sailing, golf, hockey, football and other sports.
Insurance coverage includes compensation for direct damage caused by a terrorist act. Insurance against terrorism risks for Mastercard World Elite credit card holders and their family members is valid worldwide
Covid-19 illness insurance will protect Mastercard World Elite card holders in cases where medical care, repatriation, medical evacuation is required abroad due to Covid-19 illness, or the client is denied boarding on public transport due to Covid-19 symptoms, or the client must be isolated or quarantined in accordance with national procedures.
Every purchase made with a Mastercard World Elite card in any country of the world is insured. The insurance policy covers losses that may occur within 180 days from the date of making or receiving the purchase.
Medical Expense Insurance
Expenses for transportation to a medical institution where emergency care is provided
Prescription medications, if they are purchased with a prescription issued by the attending physician
Pregnancy care up to the 28th week of pregnancy
Repatriation and burial expenses
Telephone expenses due to a medical risk
Travel extension costs, if the client cannot return to the client’s country of residence in case of a medical risk
Expenses of a relative if the client is unable to return from the trip at the scheduled time and must spend at least ten days in the hospital due to an accident or illness
Child transportation expenses if the client is unable to return from the trip at the scheduled time due to an accident or illness
Crutches and wheelchair expenses, including orthoses
Death and disability insurance
Civil Liability Insurance During Travel
If, due to the actions or inaction of the client, bodily injuries were caused to a third party or property belonging to a third party was damaged
Luggage and Personal Belongings Insurance
Baggage delay for more than 2 hours
Expenses for the purchase of essentials are indemnified
Theft, damage, destruction of luggage
Theft, robbery or loss of a passport, ID card, driver’s licence or vehicle registration certificate
Theft of luggage while it has been at the client’s disposal
Damage to ski equipment in an accident
Trip Cancellation, Interruption and Delay Insurance
The following expenses are reimbursed:
Exchange of travel tickets or purchase of new tickets (including transfer to the airport to return the client to the home country in economy class) if the initiated trip is interrupted due to:
Delayed connecting transport
Exchange of travel tickets or purchase of new tickets in economy class and the cost of accommodation in the interim period of the trip
Description of Purchase Insurance Risks
Insurance coverage is valid for the following risks:
Limit per insured event
Read the full terms and conditions of Mastercard World Elite Travel and Purchase Insurance.
If an insured event has occurred, contact Balcia Insurance SE using the 24-hour help desk +371 20682222.
If you are in Turkey, Egypt, Greece or Bulgaria and need medical help, please be sure to contact Balcia Insurance SE by calling the 24-hour help desk +371 20682222.
Signet Bank payment card insurance is provided by Balcia Insurance SE